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Customer Support
Questions about EVM Executive Edition? At Governance One we understand
that timely, correct answers to customers’ questions are paramount
to achieving maximum success with any business application. To ensure
your success, Governance One offers the following customer support
options as well as an online knowledge base you can use to answer
more routine questions. 
Standard
Support
Standard Support is included with the EVM Executive
Edition annual subscription for no additional charge. Standard
Support is only available to registered users.
Premium
Support
Premium Support provides a dedicated customer support representative
and guarantees faster response time, unlimited phone contacts,
toll-free access (in the U.S. only), and unlimited cases.
One-Time
Support
EVM technical support is available on a per-call basis weekdays
between 9 A.M. and 6 P.M. Pacific Time. The cost for a One-Time
Support call is $30 for the first 10 minutes, and $15 for each
additional 5-minute increment thereafter.
Frequently
Asked Questions
Get questions answered quickly and efficiently. Customers can
can find answers in out Frequently
Asked Questions (FAQs) on EVM Executive Edition. If the FAQs
do not help, you can submit your questions or inquiries through
web-submission by filling out the Support
Request Form.
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Learn and Explore  |
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and the benefits EVM can offer you and your organization. |
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Top-Down Strategic Planning |
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Bottom-Up Executable Plan Forming |
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Multi-Dimensional Revenue Forecasting |
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What-if Scenario Modeling |
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Rolling Forecasting |
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Rollup and Consolidation |
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Variance Analysis |
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